Free Shipping

On selected orders

Secure Payment

Safe & encrypted checkout

Easy Returns

Hassle-free returns

Business Hours Support

Committed to being by your side

Flipteria.lk

Sri Lanka's largest multi-vendor marketplace connecting millions of buyers with trusted sellers nationwide. Discover quality products at unbeatable prices with secure payments and fast delivery.

For Buyers
  • How to Buy
  • Payment Methods
  • Buyer Protection
  • Return & Refund
For Sellers
  • Start Selling
  • Seller Portal
  • Seller Protection
  • Fee Structure
  • Seller University
Company
  • About Us
  • Contact Us
  • Careers
  • Terms & Conditions
  • Privacy Policy

Customer Service

0112 125 010

Email Support

[email protected]

Head Office

No. 464 2/1, Galle Road, Colombo 03

Accepted Payment Methods
Payment Card
KokoPay

© 2025 Flipteria.lk. All rights reserved.

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Seller Protection

Flipteria Seller Protection: Secure, Fair & Hassle-Free Selling

We respect and safeguard our merchants. Focus on growing sales with confidence—your business is protected from fraud, unfair practices, and preventable losses under our Seller Protection Policy.

How Seller Protection Works

Clear rules, transparent processes, and timely payouts

Protection Against Fraud

Orders are validated to prevent fraudulent activity.

Payouts are released only after successful delivery confirmation.

Clear Return Guidelines

Only Flipteria’s official return policy is accepted.

Returned goods must be unused, with tags and original packaging.

Customer-caused damages are not the seller’s responsibility.

Dispute Resolution

Flipteria mediates disputes between buyers and sellers.

Fair, evidence-based investigations—no arbitrary penalties.

Cases are concluded promptly and transparently.

Benefits for Sellers

Fair & Open Procedure

Protection against misrepresentation with clear documentation.

Reliable Payouts

Payouts are on time, secure, and trackable end-to-end.

Trust & Confidence

Peace of mind to focus on selling and scaling your store.

Responsibilities of Sellers

A safer marketplace works both ways

Ship orders promptly with secure, appropriate packaging.

Provide accurate product photos and clear descriptions.

Keep inventory up to date to avoid delays or cancellations.

Respond to customer queries quickly to prevent disputes.

Why Seller Protection Matters

Flipteria’s success is your success. By safeguarding sellers, we build a reliable platform where both buyers and sellers feel safe to trade and grow together.

Need help? [email protected]