Privacy Policy

Welcome to Flipteria.lk! Sri Lanka’s exclusive and unique online shopping website. We value your privacy and are committed to safeguarding your personal information. Please read this Privacy Policy for more information.

This privacy policy outlines how we collect, use, and disclose your personal information (under certain circumstances). This privacy policy also highlights the safeguards we've put in place to protect your personal data. Finally, this privacy policy describes your options for personal information collection, use, and dissemination. You accept the practices outlined in this policy by visiting the site directly or through another site.

Data protection is a matter of trust, and we value your privacy. As a result, we will only use your name and other personally identifiable information in the ways described in this privacy policy. We will only gather information if it is necessary for us to do so, and only if it is related to our business relationships with you.

We will only store your data for as long as we are obliged by law or as long as it is relevant to the purposes for which it was obtained.

You can browse the site without providing any personal information. You remain anonymous during your visit to the site, and we will never be able to identify you unless you have an account on the site and log in using your user name and password.

Information we gather

If you want to order a product from us on the site, we may gather several pieces of information from you.

We collect, store, and handle your personal information in order to complete your purchase on the site and any subsequent claims, as well as to provide you with our services. Your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, credit card details, or bank account data are all examples of personal information that we may collect.

We'll use the information you give us to process your orders and provide you with the services and information available on our website that you've requested. Furthermore, we will use the information you submit to run your account with us, to verify and complete financial transactions related to payments you make, and to communicate with you. Improve the appearance and/or content of our website's pages and customise them for users; audit the downloading of data from our website; determine who is visiting our website; conduct demographic studies on our users; send you information we think you'll find useful or that you've requested from us, such as product information and services. If you have stated that you do not object to being contacted for these purposes, we will contact you. We may contact you by email with information about other products and services if you give us your permission. You can opt out at any time if you do not want to receive marketing communications from us.

In order to provide the goods to you, we may share your name and address with a third party (for example to our courier or supplier). You must only submit to us truthful and non-misleading site information, and you must keep it up to date and notify us of any changes.

Your actual order information may be saved with us; however, they cannot be retrieved directly by us due to security concerns. You can, however, retrieve this information by login into your site account. You can manage your address details, bank details (for refund purposes), and any newsletter subscriptions you may have subscribed to by viewing the details of your orders that have been completed, those that are open, and those that are about to be delivered. You agree to keep the personal access data private and not to share it with unauthorised third parties. We cannot be held liable for password usage unless the misuse is our fault.

Uses of your Personal Information in Other Ways.

We may use your personal information for market research and opinion polls. Your information will be kept private and will only be used for statistical purposes. You have the option to opt out at any time. Any responses you provide to surveys or opinion polls that we may conduct will not be shared with third parties. If you want to participate in competitions, you must give out your email address. We keep your survey responses separate from your email address.

We may also send you information about us, the site, our other websites, our products, sales promotions, newsletters, and anything else related to our group of companies or business partners. Please click the 'unsubscribe' link in any email we send you if you do not want to receive any of the additional information described in this paragraph (or any part of it). We will stop sending you information as requested within 7 working days of receiving your instruction (days that are neither (i) a Sunday nor (ii) a public holiday anywhere in Sri Lanka). We will contact you for clarification if your instructions are unclear.

We may also anonymize data about site users in general and use it for a variety of purposes, such as determining the users' general location and usage of certain aspects of the site or a link contained in an email sent to those who have signed up to receive them, and supplying that anonymized data to third parties such as publishers. That anonymized data, on the other hand, will not be able to identify you individually.

Competitions

We utilise the data to contact winners and publicise our offers for any competition. Where applicable, you can find more information in the competition's participation terms.

Links and Third Parties

Your information may be shared with other companies in our group. We may also share your information with our agents and subcontractors to assist us with any of the data purposes described in our privacy policy. We may, for example, utilise third parties to assist us in delivering items to you, collecting payments from you, analysing data, and providing marketing or customer service assistance.

For the sake of fraud prevention and credit risk reduction, we may share information with third parties. If we sell our company or a portion of it, we may transfer our databases holding your personal information. We will NOT sell or disclose your personal data to third parties without your explicit consent, unless it is necessary for the purposes set forth in this privacy policy or we are forced to do so by law. The site may contain third-party advertising, as well as connections to other websites or frames of other websites. Please keep in mind that we are not responsible for the privacy practices or content of those third parties or other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our privacy policy.

Cookies

Acceptance of cookies is not required in order to use the site. However, we would like to note that using the site's 'basket' functionality and ordering is only possible with cookies enabled. Cookies are small text files that your Internet browser saves on your computer's hard disk to identify your computer to our server as a unique user when you visit certain sites on the site. Cookies can be used to recognize your IP address, saving you time when on the Site or attempting to enter it. We only use cookies to make it easier for you to use the site (for example, to remember who you are when you want to make changes to your shopping cart without having to re-enter your email address), and not for the purpose of obtaining or utilising any other personal data about you (for example targeted advertising). You can enable your browser to reject cookies, but this will limit your ability to access the site. Please accept our assurance that the cookies we use do not include any personal or private information and are virus-free. Go to http://www.allaboutcookies.org for more information about cookies, or go to http://www.allaboutcookies.org/manage-cookies/index.html to learn how to delete them from your browser.

Google Analytics, a web analytics tool offered by Google, Inc., is used on this page ("Google"). To assist the website, assess how users use the site, Google analytics employs cookies, which are text files deposited on your computer. Google will transfer and store the information produced by the cookie regarding your use of the website (including your IP address) on servers in the United States. Google will use this information to evaluate your website usage, compile website activity reports for website operators, and provide other services related to website activity and internet usage. If necessary, Google may also share this information with third parties if required by law, or if such third parties process data on Google's behalf. Google will not link your IP address to any other information it has. You can disable cookies in your browser by changing the necessary settings, but please keep in mind that you may not be able to enjoy all of the features of this website if you do so. By using this website, you agree to Google using your personal data in the way and for the reasons described above.

Safety and security

We have put in place suitable technical and security measures to prevent unauthorised or unlawful access to your information, as well as accidental loss, deletion, or damage. We collect your personal information on a secure server when we collect data through the site. Our servers are protected by firewalls. We may occasionally request verification of identity as part of our security processes before disclosing personal information to you. You are responsible for keeping your password and computer safe from unauthorised access.

Your rights

You have the right to seek access to any personal data we may possess or process about you if you are worried about it. You have the right to request that any mistakes in your data be corrected at no cost to you. You have the right to ask us to stop using your personal information for direct marketing purposes at any time.