Terms and Conditions

This document is an electronic record in terms of Electronic Transactions Act. No 19 of 2006 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Electronics Transactions Act No. 19 of 2006.

This electronic record is generated by a computer system and does not require any physical or digital signatures.

Terms and Conditions

By using Flipteria (‘Site’) you agree to these terms and conditions, privacy policy, returns and refund policy of the Site. Please read the Terms and Conditions carefully before using Flipteria.

 

1. INTRODUCTION

Welcome to Flipteria also hereby known as “we", "us" or "Flipteria". We are an e-commerce website and these are the terms and conditions governing your access and use of Flipteria along with its related sub-domains, sites, mobile app, services and tools (the "Site"). By associating with the Site, you hereby accept these terms and conditions (including the linked information herein) and accept that you agree to comply with these terms and conditions (the “User Agreement”). This User Agreement is regarded effective upon your use of the Site which implements your approval of these terms. If you choose not to agree with these terms and conditions please do not access, register with or use this Site.

The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Notices won’t be provided and the changed will e effective when posted on the Site. Please check these terms and conditions frequently for any updates. Your use of the Site following updates or changes confirms your acceptance to the changed Terms and Conditions.

 

2. CONDITIONS OF USE

A. YOUR ACCOUNT

We may require you to create an account in order to gain access to certain services offered by us, to create an account you will have to provide personal information. We have the authority to discredit and invalidate the username and/or password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by, caused by, arising out of, in related with or by reason of such request or invalidation.

It is your duty and responsibility for maintaining the privacy of your user identification, password, account details and private information. You confirm to accept this responsibility and ensure your account and its related details are maintained and protected at all times and all required steps are taken to avoid any misuse of your account. You should contact us immediately if you have any reasons to suspect that your account has been known or infiltrated by anyone else, or if the password is being, or is likely to be used in a way without your consent. You acknowledge and agree that any use of the Site and related services offered and/or any access to private information, data or communications using your account and password shall be deemed to be either performed by you or authorized by you as the case may be. You agree to be bound by any access of the Site and/or use any services offered by the Site (whether or not your authority has been granted). Furthermore you agree and accept that you shall be bound by and agree to fully indemnify us against any and all losses arising from the use of or access to the Site through your account.

Please make sure the details you provide us are authentic at all times. You are obligated to keep your account details updated in real time. If you face any difficulties while updating information you may contact us through our customer service communication channels and get help with these changes. We reserve the right to refuse access to the Site, terminate accounts, remove or edit content at any time without prior notice to you. We may at anytime request you to update your Personal Data or immediately invalidate the account or related details without giving any warning or reasons and shall not be held responsible for any losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation. You hereby agree t change your password from time to time to secure your account and also shall be responsible solely about your confidentiality of your account and liable for any disclosure or use(whether such use is authorized or not) of the username and/or password.

 

B. PRIVACY

Please go through our Privacy Agreement, which also governs your visit to the site. The personal information / data provided to us by you shall be treated strictly confidential, adhering to the accordance of the Privacy Agreement ad applicable laws and regulations. If you object to your information being used or transferred stated in the Privacy Agreement, please do not use the Site.

 

C. PLATFORM FOR COMMUNICATION

You accept, acknowledge and understand that the Site is an online platform that enables you to purchase products listed at the price indicated therein at any time from any location using a payment method of your choice. You also strongly agree and acknowledge that we cannot be held responsible and are only facilitator not in any manner we can be held accountability for any transactions on the Site or on a payment gateway as made available to you by an independent service provider. Accordingly, the contract of sale of products on the Site shall be a strictly bipartite contract between you and the sellers on our Site while the payment processing occurs between you, the service provider and in case of prepayments with electronic cards your issuer bank. Accordingly, the contract of payment on the Site shall be strictly a bipartite contract between you and the service provider as listed on our Site.

 

D. CONTINUED AVAILABILITY OF THE SITE

We will do our best to make sure that the access to the Site is run smoothly and available at all times without any interruptions and error-free. Unless, or any external factors that may affect this site, this cannot be guaranteed. Access to the Site may also be shortly suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will try to minimize the frequency and durations of such occurrences.

 

E. LICENSE TO ACCESS THE SITE

Through accessing the site, you confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. By accessing the site you are bound to a legal contract with us adhering to our terms and conditions. We grant you a non-transferable, revocable and non-exclusive license to us the Site, guided by the Terms and Conditions described, for solely purpose of shopping for personal items and services as listed to be sold on the Site. Use of the Site for Commercial use or any third party is not allowed without prior permission from us. Registered business entities represents that you have the authority t bind that entity t this User Agreement and that you and the business entity will comply with all applicable laws relating to online trading. no personals or businesses shall be allowed to register as a member more than once. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.

We will not be held responsible for the content provided on this Site for that is solely for information purposes only. Product details and represnations including pricing, availibilty of stock, features, add-ons and any other details as expressed on this Site are the responsility of the sellers and we don’t guarantee its complete accuaracy by us.

We offer a limited license to access and make personal use of the Site for users, that excludes download (excluding page caches) or modify the Site or any portion of it in any manner. This license does not permit you to include any resale or commercial use of this Site or its content; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another vendor; or any use of data mining, robots, or similar data gathering and extraction tools.

Any portion of this Site or the whole Site is not allowed to be duplicated (including but not limited to any copyrighted material, trademarks, or other proprietary information) shall we be allowed to reproduced, copied, sold, visited, distributed or otherwise exploited for any commercial purpose without express written consent by us as may be applicable.

You don’t have the right to use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You cannot use any meta tags or any other text utilizing our name or trademark without our permission through a written consent, as applicable. Any unauthorized use terminates the permission or license granted by us to you for the Site without any prior warning or notice. Using our logo or other proprietary graphic or trademark for any external, commercial or other purposes without approval from us through a written consent, as may be applicable

You agree and accept that you may not perfume restricted activities listed within this section, undertaking or performing these activities will result in an immediate cancellation of your account, reviews, orders or any existing incomplete transaction with us and in severe cases may also result in legal action

  • Neglecting and refusing to comply with the Terms and Conditions described herein or any other guidelines and policies related to the use of the Site as available on the Site at all times.
  • Impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any other person or entity.
  • Use the Site for illegal purposes.
  • Trying to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the Platform or Services.
  • Partaking or interfering with another’s utilization and enjoyment of the Site
  • Post, promote or transmit through the Site any prohibited materials as deemed illegal by The Democratic Socialist Republic of Sri Lanka.
  • Use or upload, in any way, any software or material that includes, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair, corrupt or disturb the Site’s data or damage or interfere with the operation of another Customer’s computer or mobile device or the Site and use the Site other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws.

 

F. YOUR CONDUCT

The Site shall not be used in any way that causes, or is likely to cause, the Site or access to it to be interrupted, damaged or impaired in any way. Engaging in activities that may or could harm the Site, its employees, officers, representatives, stakeholders or any other party directly or indirectly associated with the Site or access to it to be interrupted, damaged or impaired in any way. You understand and acknowledge that you, and not us, are responsible in any way for all electronic communications and content sent from your computer to us and you must use the Site within lawful purposes only. You are strictly prohibited from using the Site.

  • For fraudulent purposes, or in connection with a criminal offense or other unlawful activity
  • to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of Sri Lanka or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam”.
  • Use the Site for illegal purposes.
  • To cause annoyance, inconvenience or needless anxiety
  • For any other purposes that is other than what is intended by us

 

G. YOUR SUBMISSION

Any information you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestion (collectively, “Submissions”) will be the sole and exclusive property of Flipteria and shall not be returned to you. Anything that you may comment on posts or reviews to the site, also belongs to us by doing so you are granting us the right to use the name that you submit. The use of false e-mail address, pretend to be someone other than yourself or misleading us or the third parties as to the oegin of any submissions. We reserve the right to remove or edit any Submission without any notice or legal course applicable to us in this regard.

 

H. CLAIMS AGAINST OBJECTIONABLE CONTENT

There will be thousands of precuts for sale by several vendors on the Site that includes various comments on listing, it will not be practical for us to keep track of each product and the content of it listed for sale, or each comment or review that is displayed. But we operate on a “claim, review and takedown” basis. You can notify us if you have reasons to believe that any content on the Site is illegal, offensive(including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of Sri Lanka or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever, or which contains harmful software viruses, (“objectionable content”), please notify us immediately by following by writing to us on legal@flipteria.lk We will make all practical endeavors to investigate and remove valid objectionable content complained about within a reasonable amount of time.

Please make sure that you provide us your name, address, contact information and as many relevant details of the claim including name of objectionable content party, instances of objection, proof of objection amongst other. Providing incomplete details will render you claim invalid and unusable for legal purposes.

 

I. CLAIMS AGAINST INFRINGING CONTENT

We value the intellectual property of others. If you believe that your intellectual property rights have been misused or used in a way that concerns you please contact us at legal@flipteria.lk and we will do our best to make all reasonable efforts to address your concern within a short period of time. Please make sure to leave your name, address, contact information and as many elegant details of the claim including name of the infringing party, instances of infringement, amongst other. Please note that providing incomplete details will make your claim weak and render it, also making it not eligible for legal purposes. Providing false or misleading information may be considered a legal offense and may be followed by legal proceedings.

We also acknowledge a manufacturer’s right to enter into exclusive distribution or resale agreements for its products. However, violations of such agreements do not constitute intellectual property rights infringement. As the enforcement of these agreements is a matter between the manufacturer, distributor and/or respective reseller, it would not be ideal for us to assist in the enforcement of such activities. We neither can provide legal advice nor share any private information as protected by the law, we recommend that any questions or concerns regarding your right may be routed to a legal specialist.

 

J. TRADEMARKS AND COPYRIGHTS

Flipteria logo, F for Flipteria logo, Flipteria, Flipteria Fashion, Flipteria Basics and other marks indicated on our Site are trademarks or registered trademarks in the relevant jurisdictions. Our graphic, logos, page headers, button icons, scripts and service names are the trademarks or trade dress and may not be used in connection with any product or service that does not belong to us or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us. Rest of the trademark that appear on our Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain the property of Flipteria. The entire Site and the contents within are protected by copyright as a collective work under Sri Lankan copyright laws and the international conventions. All rights are reserved.

 

K. DISCLAIMER

The visitor, you acknowledge and undertake that you are entering and accessing to services on the Site and transacting at your own risk and are using you best and prudent judgment before entering into  any transactions through the Site. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We will not be a mediator or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.

Furthermore we take no responsibility to disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the Site. Although we have taken precautions to avoid inaccuracies in content, this Site, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We don’t support implicitly or explicitly towards the endorsements of the sale or purchase of any products on the Site. At no time shall any right, title or interest in the products sold through or displayed on the Site vest with us nor shall Flipteria have any obligations or liabilities in respect of any transactions on the Site.

We shall not be held responsible or liable for any actions or inactions of any other services provider as listed on our Site which includes but is not limited to payment providers, installment offerings warranty services amongst others.

 

L. INDEMNITY

You shall indemnify and hold harmless Flipteria as owned by Flipteria (Pvt) Ltd, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand or actions including reasonable Attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms and Conditions or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.

You hereby expressly release Flipteria as owned by Flipteria (Pvt) Ltd and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the sellers or other service providers and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.

 

M. THIRD PARTY BUSINESSES

Parties other than Flipteria ad its affiliates may operate stores, provide services, or sell product lines on the Site. For example, businesses and individuals offer products via Marketplace. Addition to that, we also provide links to the websites of the affiliated companies (if they have one) and certain other businesses. We don’t take any responsibility for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their website. We also do not take any responsibility or held accountable for their actions, products, and content of any of these and any other third-parties. You can identify the third party involved on your transaction through reviewing the transaction cautiously, and we may share customer information related to these transactions with that third-party. You should carefully review their privacy statements and related terms and conditions.

 

N. COMMUNICATING WITH US

You are communicating with us electronically through our Site , or through emails you send us. providing your mobile number is mandatory when placing an order, we may communicate with you by e-mail, SMS, phone call or by posting notices on the Site or by any other mode of communication we choose to employ. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website (and/or placement of your order) and agree to treat all modes of communication with the same importance.

Fliptera Buyer – Seller Interaction Policy outlines the standard of behavior that sellers need to follow when connecting with customers on the Question and Answer Section, Instant Messenger, and Product Review Platform (of Flipteria). Flipteria monitors all kinds of buyer-seller communications and is authorized to take action in case of any violations.

 

O. LOSSES

We will not be held responsible for any business or personal losses (including but not limited to loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the Site.

 

P. AMENDMENTS TO CONDITIONS OR ALTERATIONS OF SERVICE AND RELATED PROMISE

We reserve the right to make changes to the Site, its policies, these terms and conditions and any other publicly displayed condition or service promise at any time. You will subject to the policies and terms and conditions in force at the time you used the Site unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If the mentioned conditions is deemed invalid, void, or for any reason enforceability, that condition will be deemed severable and will not affect the validity the enforceability of any remaining condition

 

Q. EVENTS BEYOND OUR CONTROL

We take no responsibility for any delay or failure to comply with our obligations under these conditions if the delay or failure is related to any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

R. WAIVER

You acknowledge and understand that we are a private commercial enterprise and reserve the right to conduct business to achieve our objectives and goals in a way we deem fit. You also acknowledge that if you breach the conditions listed on out Site and we take no action, we are still entitled to use our rights and remedies in any other different or similar situations where you breach these conditions.

 

S. TERMINATION

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon doing so, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. . Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You further more agree and acknowledge that the Site shall not be liable to you or to any other person as a result of such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices in operating the Site, your sole and exclusive remedy is to discontinue using the Site.

 

T. GOVERNING LAW AND JURISDICTION

These terms and conditions are governed by and construed in accordance with the laws of The Democratic Socialist Republic of Sri Lanka. You agree, as we do, to submit to the exclusive jurisdiction of the courts in Colombo, Sri Lanka.

 

U. CONTACT US

You may reach us here.

 

V. OUR SOFTWARE

Our software includes any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with the Site (the "Software").

You are allowed to use the software solely for purposes of enabling you to use and enjoy our services as permitted by the Terms and Conditions and any related applicable terms as available on the Site. You may not incorporate any portion of the Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Software or otherwise assign any rights to the Software in whole or in part. You are not allowed to use the Software for any illegal purpose. We may stop providing you service and we may terminate your right to use the Software at any time. We shall not provide any prior notice, we shall terminate your contract if you fail to comply with any of the Terms and Condition listed here or across the Site. In addition to that third party terms contained within the Site or distributed as such that are specifically identified in related documentation may apply and will govern the use of such software in the event of a conflict with these Terms and Conditions. All software used in any of our services is our property and/or our affiliates or its software suppliers and protected by the laws of Sri Lanka including but not limited to any other applicable copyright laws.

While using the Site, you may also be usimg the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to separate policies, terms of use, and fees of these third parties.

You may not, and you will not support, assist or authorize any other person to copy, change, reverse engineer, decompile or disassemble, or otherwise tamper with our software whether in whole or in part, or create any unoriginal works from or of the Software.

In order to keep the Software up-to-date, there may be automatic or manual updates at any time without informing the users.

3. CONDITIONS OF SALE (BETWEEN SELLERS AND CUSTOMERS)

Please read these conditions carefully before placing an order for any products with the Sellers (“We” or “Our” or “Us”, wherever applicable) on the Site. These conditions signify your agreement to be bound by these conditions.

A. CONDITIONS RELATED TO SALE OF THE PRODUCT OR SERVICE

This section deals with conditions relating to the sale of products or services on the Site.

 

B. THE CONTRACT

The order you make is a legal offer to the seller to buy the product or service that is available on our Site. When you place an order to purchase a product, any confirmations or service updates received before the dispatch of your order serves purely to validate the order details provided and in no way indicates the confirmation of the order itself. The agreement of acceptance of the order is considered confirmed once the order has been dispatched to you. If your order is dispatched in several packages than a single package you will receive different confirmation. As you place the order we indicate an approximate timeline that the processing of your order will take, we cannot guarantee this timeline to be strictly accurate in every instance as we are dependent on third party service providers to preserve this commitment. We will try our best to make sure that the indicative timeline is met. All commercial/contractual terms are offered by and agreed to between you and the sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Flipteria does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the you and the Sellers. The seller has the right to cancel any order as its sole discretion prior to dispatch. We will ensure that there is timely intimation to you of such cancellation via an email or text message. Any prepayments in such cases shall be refunded within a short period.

You confirm that the product(s) or service(s) ordered by you are purchased for your internal / personal consumption and not for commercial re-sale. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose for your orders on the Site. The seller has the right to cancel an order if the quantities exceed the typical individual consumption. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity that exceeds the typical individual consumption. The consumption quantity of an individual may differ person to person based on various factors and the sole discretion of the Seller or ours.

You have the freedom to cancel your order at no cost any time before the item is dispatched to you.

Please note that we sell products only in quantities that relates to an average persons needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the person’s orders consist of a quantity typical for a normal household

 

C. RETURNS

Please review our Returns Policy for details.

Note: If your return has been rejected, it will be sent back to you within 3-5 working days. If you fail to receive the item within 3 attempts, it will be sent to scrap.

 

D. PRICING, AVAILABILITY AND ORDER PROCESSING

All prices are listed in Rupees and are inclusive of GST and are listed on the Site by the seller that is selling the product or service. Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. Please take it into consideration this value may differ from the prices shown for the item when you first placed in your cart. Placing an item in your cart doesn’t reserve the price shown at that time. It is also possible for the item’s price to deviate from the time you add to the cart and checkout.

We do not offer price matching for any items sold by any seller on our Site or other websites.

We aim to provide the most accurate pricing information on the Site to our users, however, errors may still occur, like the price of an item is not displayed correctly on the Site. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We have the right to refuse or cancel any such orders whether or not the order has been confirmed and the customer’s prepayment processed. If such a cancellation occurs on your prepaid order, our policies for refund will apply.

We update the availability of products listed on the Site including on each product information page. We cannot be more specific about availability other than the information that’s mentioned on the Site. Dispatch estimates are similar to this too. As we work on your order you will be alerted through e-mail, or SMS if any product your order is unavailable or out of stock.

Please note that there are instances when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be requested to provide additional information for verification, including but not limited to phone number and address, before we accept the order.

In order to avoid any fraudulent activities with debit or credit cards, , we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. Failing to do so will automatically lead to the cancellation f the order. . We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of banking instruments or other reasons without prior notice or any subsequent legal liability.

  • Refund Vouchers

    Refund voucher can be redeemed on our Website, as full or part payment of products from our Website within the given timeline. Refund voucher will not be allowed to activate from a different account. The expired refund vouchers won’t be replaced.

  • Promotional Vouchers

    Each issued promotional voucher (App voucher and new customer voucher) will be valid for use by a customer only once. Multiple usages changing the identity is considered illegal. Promotional voucher is non-refundable and cannot be exchanged for cash in part or full and is valid for a single transaction only. Promotional voucher may not be valid during sale or in conjunction with any special promotion.

    Flipteria reserves the right to vary or terminate the operation of any voucher at any time without notice.

    Flipteria will strictly not be responsible for any customer or household for any financial arising out of the refusal, cancellation or withdrawal of any voucher or any failure or inability of a customer to use a voucher for any reason.

    Vouchers won’t be replaced if it’s expired.

  • Security and Fraud

    When a voucher is in use, you warrant and take responsibility to Flipteria that you are the authorized individual of the voucher and you are using it in good will.

    Please be aware that you’d be committing a civil or criminal offence if you redeem, attempt to redeem or encourage the redemption of voucher to obtain discounts to which you are not entitled.

    Flipteria deserves the right to take any action it deems appropriate, if we have reasons to believe that any voucher is being used unlawfully or illegally. We may reject or cancel any voucher/order and you agree that you will have no claim against us in respect of any rejection or cancellation.

E. RESELLING Flipteria PRODUCTS

Reselling Flipteria products for business purpse is strictly prohibited. If any unauthorized personnel are found committing the above act, legal action may be taken against him/her.

 

F. TAXES

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the Site and you agree to bear any and all applicable taxes as per prevailing law.

 

G. COMMUNICATING WITH US

You have to acknowledge that when you visit the Site, or send e-mails to us, you are communicating with us electronically. You will be requested to provide a valid phone number while placing an order with us. We may try to reach you via e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication we choose to employ. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website (and/or placement of your order) and agree to treat all modes of communication with the same importance.

 

H. LOSSES

We will not be responsible for any business or personal losses (including but not limited to loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.

 

I. AMENDMENTS TO CONDITIONS OR ALTERATIONS OF SERVICE AND RELATED PROMISE

We reserve the right to make changes to the Site, its policies, these terms and conditions and any other publicly displayed condition or service promise at any time. You will be subject to the policies and terms and conditions in force at the time you used the website unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

 

J. EVENTS BEYOND OUR CONTROL

We will not be held accountable for any delay or failure to comply with our obligations these conditions if the delay or failure arises from causes that are beyond our control. This condition does not affect your statutory rights.

 

K. WAIVER

You understand and acknowledge that we are a private commercial enterprise and reserve the right to conduct business to achieve our objectives and goals in a way that suits us. You also acknowledge and agree that if you breach the conditions stated on our Site and we take no action, we are still entitled to use our rights and remedies in any other situation where you breach these conditions.

 

L. GOVERNING LAW AND JURISDICTION

These terms and conditions are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. You agree, as we do, to submit to the exclusive jurisdiction of the courts in Colombo.

 

M. REPRESENTATIONS AND WARRANTIES

We do not make any representation or warranty as to specifics (such as quality, value, sale ability, etc) of the products or services listed to be sold on the Site when products or services are sold by third parties. We do not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Site. We accept no liability for any errors or omissions, whether on behalf of itself or third parties.

We cannot be held responsible for any non-performance or breach of any contract entered into between you and the sellers. We cannot and do not guarantee your actions or those of the sellers as they conclude transactions on the Site. We are not obligated or required to mediate or solve any disagreements and disputes arising from the transaction that takes place on our Site.

We do not at any point of time during any transaction as entered into by you with a third party on our Site, gain title to or have any rights or claims over the products or services offered by a seller. Therefore, we do not have any obligations or liabilities in respect of such contract(s) entered into between you and the seller(s). We are not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.

Pricing on any product(s) or related information as reflected on the Site may due to some technical issue, typographical error or other reason by incorrect as published and as a result you accept that in such conditions the seller or the Site may cancel your order without prior notice or any liability arising as a result. Any prepayments made for such orders will be refunded to you per our refund policy as stipulated here.